Last Updated: April 08, 2025

At FilmHub.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (filmhub.lk), purchase movie rights, or interact with our services. Our site is built on WordPress with WooCommerce, Elementor, and common plugins, and we use Google Analytics to track traffic. By using our website, you agree to the terms outlined below.

  1. Information We Collect

We collect the following types of information:

  1. Personal Information You Provide
  • When You Purchase Rights: Name, email address, billing address, phone number, and payment details (e.g., credit card or bank information) via WooCommerce checkout.
  • When You Contact Us: Name, email, and any details shared through our contact form or email (e.g., info@filmhub.lk).
  • Account Creation: Username, password, and optional profile details if you register an account on our site.
  1. Automatically Collected Information
  • Website Usage Data: IP address, browser type, device information, pages visited, and time spent on the site, collected via Google Analytics and WordPress plugins.
  • Cookies: We use cookies to enhance your experience, manage your cart (WooCommerce), and track preferences. Google Analytics uses cookies to analyze traffic trends.
  • Log Data: Server logs may record your IP address, access times, and actions taken on the site.
  1. Transaction Data
  • Details of movie rights purchased (e.g., title, rights type, price) stored in WooCommerce for order processing and record-keeping.
  1. How We Use Your Information

We use your data for the following purposes:

  • Order Processing: To process and fulfill your purchase of movie rights via WooCommerce, including sending order confirmations and invoices.
  • Customer Support: To respond to inquiries or provide assistance through email or phone.
  • Website Functionality: To improve navigation and personalize your experience using Elementor and WordPress plugins.
  • Analytics: To monitor site performance and visitor behavior with Google Analytics, helping us optimize content and services.
  • Marketing: To send promotional emails about new movie rights or offers (you can opt out anytime).
  • Legal Compliance: To comply with Sri Lankan laws, including tax and intellectual property regulations.
  1. How We Share Your Information

We do not sell or rent your personal data. We may share it with:

  • Service Providers: Third-party tools like WooCommerce (for payments), Google Analytics (for traffic insights), and hosting providers to operate the site.
  • Payment Processors: Secure gateways (e.g., PayPal, Stripe) to handle transactions—note that we don’t store full payment details ourselves.
  • Legal Authorities: If required by law or to protect our rights under Sri Lankan regulations, such as the Personal Data Protection Act No. 9 of 2022.
  • Business Transfers: In case of a merger or sale, your data may be transferred to the new entity.
  1. Cookies and Tracking Technologies
  • WooCommerce Cookies: Used to manage your shopping cart and remember your preferences during checkout.
  • Google Analytics: Tracks anonymized data (e.g., page views, session duration) via cookies to analyze site usage. You can opt out using the Google Analytics Opt-Out Browser Add-On.
  • WordPress Plugins: Common plugins (e.g., Elementor, contact forms) may set cookies for functionality, security, or performance.
  • Cookie Consent: On your first visit, you’ll see a banner to accept or manage cookie preferences.
  1. Your Rights

Under applicable laws, including Sri Lanka’s data protection framework, you may:

  • Access: Request a copy of your personal data.
  • Correct: Update inaccurate information in your account or by contacting us.
  • Delete: Ask us to remove your data (subject to legal retention requirements).
  • Opt-Out: Unsubscribe from marketing emails via the link in each message.
    To exercise these rights, email us at info@filmhub.lk.
  1. Data Security

We use industry-standard measures (e.g., SSL encryption, secure hosting) to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute protection against breaches.

  1. Third-Party Links

Our site may include links to external websites (e.g., payment gateways). We’re not responsible for their privacy practices—please review their policies separately.

  1. International Data Transfers

FilmHub.lk operates from Sri Lanka, but some service providers (e.g., Google Analytics) may process data outside the country. We ensure such transfers comply with applicable laws.

  1. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. Contact us if you believe we’ve done so unintentionally.

  1. Retention of Data

We retain your personal data only as long as necessary:

  • Transaction records: 7 years for tax and legal purposes.
  • Account data: Until you delete your account or request removal.
  • Analytics data: As per Google Analytics retention settings (typically 26 months).
  1. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted here with the “Last Updated” date revised.

  1. Contact Us

For questions or concerns about this policy, reach us at:
Email: info@filmhub.lk
Phone: +94776025904
Address: Hu Creations 79,11,1,1 Station Road, Maharagama, Sri Lanka